Forward email to another email account

  1. Sign in to Outlook Web App. For help, see Sign in to Outlook Web App.

  2. At the top of the page, choose Outlook (or Mail). Or, choose the app launcher Office 365 app launcher icon > Mail.

    Office 365 navigation options
  3. At the top of the page, select Settings Settings: update your profile, install software and connect it to the cloud > Options, and then select one of the following:

    • Account > Connected accounts

      OR

    • Mail > Accounts > Connected accounts

  4. Do one of the following, depending on the options you see:

    • Under Forwarding, enter the email address you want to forward your Outlook Web App email to, set or clear the Keep a copy of forwarded messages in Outlook Web App check box, and then select Start forwarding.
      Set up forwarding options and decide if you want to keep a copy in your inbox

      OR

    • Select Start forwarding, enter the email address you want, set or clear the Keep a copy of forwarded messages in Outlook Web App check box, and then select Save.
      Set up forwarding options and decide if you want to keep a copy in your inbox