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Disabling Auto-Renew on Advisor Licenses

The first step in converting an Office 365 Advisor licenses to a CSP license is to disable auto-renew on the Advisor license. This step is performed in the Microsoft customer-level admin portal by a user with the global admin role permissions in the tenant.

  • Log in to the Office 365 customer-level access portal.


  • Click the Admin icon.

Note: If the person accessing the tenant is not the global administrator, the Admin button shown below will not be visible.

  • Select Billing > Subscriptions from the left-hand navigation pane, or click the View and Edit Subscriptions link in the main window.

  • Check the Term End Date column for the relevant subscriptions.

If the Term End Date displays the text Expires (date), no action is required. Auto-renew is already turned off.
If Auto-Renew is currently on, the Term End Date will show Auto-renew (date). Continue to the next step.

  • Click the Turn auto-renew off link in the right-hand navigation pane and click Yes in the pop-up box.

  • Check the Term End Date again.

If the Expires (date) is displayed and the right-hand navigation pane displays the Turn auto-renew on link, then auto-renew has successfully been disabled.